Fractional Customer Experience Partner
As your fractional customer experience partner, we can help your nonprofit create a comprehensive customer experience process that aligns with your organization’s goals and values. Through a collaborative approach, we’ll work together to identify key touchpoints and design a tailored customer experience journey that resonates with your stakeholders. From initial contact to post-engagement follow-up, we’ll ensure that every interaction with your organization is optimized for positive outcomes. Whether you’re looking to increase donor engagement, become more customer centric with existing products and services or improve volunteer retention, our expertise in customer experience can help you achieve your goals while delivering exceptional service to your stakeholders.
Consulting
We provide consulting services in these areas.
- Nonprofit Programs: Management and development, corporate sponsorships, high-net-worth individuals, and strategic partnerships cultivation
- Publishing: Custom-targeted newsletters and magazines,
- Communications/Digital Media: Multicultural marketing, messaging, internal or external marketing and communications strategy, data visualization, marketing campaign, preparation, and planning.
Leadership Coaching
Are you a young or non-tech professional looking to transition into a career in Customer Success and Tech?
We work 1:1 with Individual Contributors (ICs) and New Managers to help them develop their leadership skills and create a powerful communication and connection strategy that will help them win in their daily roles. With our expertise gained from working with global accounts, tech startups, and non-profit organizations, we can provide you with the tools and diversity and equity insights you need to navigate your career journey with confidence.
Our coaching program will help you identify your strengths and areas for development, allowing you to achieve your personal and professional aspirations. Get ready to take your career to the next level with this comprehensive coaching program for young and non-tech professionals.
Mindful Connector Method Coaching
Unlock the full potential of your professional network and take your career to the next level with our 8-session 1:1 coaching program. Our proprietary Mindful Connector Method (MCM) will guide you through a transformative journey of strategic connection-making, with weekly assignments tailored to your specific needs. Whether you want to expand your network or reach new heights in your current workplace, our proven 3-step process will help you uncover your intentions, align them with your stakeholders, and create meaningful connections that drive success. Get ready to elevate your game and achieve your professional goals with our comprehensive coaching program.
